Frequently Asked Questions
Everything you need to know about shopping with Matador UK
What are your standard delivery times within the UK?
We offer standard shipping which typically takes 2-4 business days. For those needing their items sooner, we provide a Next Day Delivery option on orders placed before 2pm Monday through Thursday.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all Matador UK tags still attached to be eligible for a full refund.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for chest, waist, and length to help you find the perfect fit across our different collections.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as digital wallets like Apple Pay and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna.
Do you ship internationally outside of the UK?
Yes, Matador UK ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to our courier's portal to monitor your delivery in real-time.